Privacy Policy
We take your privacy seriously. This policy explains exactly what data we collect, how we use it, and the rights you have over your information.
Overview
Pthahnil LLC ("Pthahnil", "we", "our", or "us") operates the Yarune AI Infrastructure Platform, accessible at yarune.ai and via our APIs (collectively, the "Service"). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our Service.
We are committed to protecting your privacy and handling your data with transparency and care. By using Yarune, you agree to the collection and use of information as described in this policy. If you disagree with any part of this policy, you should discontinue use of our Service.
Information We Collect
We collect information in several ways when you use our Service:
Information you provide directly:
- Account registration details (name, email address, password)
- Billing and payment information (processed securely via our payment provider)
- Profile information and preferences you set in your account
- Support communications and feedback you submit to us
- Content you upload or transmit through the Service
Information collected automatically:
- API usage data including request counts, model calls, token consumption, and latency metrics
- Log data such as IP address, browser type, pages visited, and timestamps
- Device information including operating system and hardware configuration
- Cookies and similar tracking technologies for session management and analytics
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Yarune platform and its features
- Process transactions and send related billing and account notices
- Respond to your comments, questions, and customer support requests
- Send technical notices, updates, security alerts, and administrative messages
- Monitor and analyze usage patterns to improve product performance and reliability
- Detect, prevent, and address fraud, security incidents, and abuse
- Comply with legal obligations and enforce our terms and policies
- Personalize and improve your experience with the Service
We do not sell your personal information to third parties. We do not use your API request data or model inputs to train our AI models without explicit consent.
Data Sharing & Disclosure
We may share your information with third parties only in the following limited circumstances:
Service Providers: We work with trusted vendors who assist us in operating our platform, including cloud hosting providers, payment processors, analytics services, and customer support tools. These parties are contractually bound to handle your data only as directed by us.
Business Transfers: If Yarune is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.
Legal Requirements: We may disclose your information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.
With Your Consent: We may share information for any other purpose with your explicit consent.
Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- All data in transit is encrypted using TLS 1.2 or higher
- Data at rest is encrypted using AES-256
- Access to production systems is restricted to authorized personnel with MFA
- Regular security audits and penetration testing by independent third parties
- SOC 2 Type II certified infrastructure with annual re-certification
While we employ robust security practices, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong, unique passwords and enable two-factor authentication on your account.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you the Service. Specifically:
- Account data is retained for the duration of your account and 90 days after deletion
- API request logs are retained for 30 days on free plans, 90 days on Pro plans
- Billing records are retained for 7 years as required by applicable law
- Support communications are retained for 3 years
You may request deletion of your account and associated data at any time by contacting us at contact@pthahnil.com. We will process your request within 30 days subject to legal retention obligations.
Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Ask us to update or correct inaccurate personal data
- Deletion: Request that we delete your personal data, subject to legal obligations
- Portability: Receive your data in a machine-readable format
- Restriction: Ask us to limit how we use your personal data
- Objection: Object to our processing of your personal data for certain purposes
- Opt-out: Unsubscribe from marketing communications at any time
To exercise any of these rights, please contact us at contact@pthahnil.com or through our contact form. We will respond to your request within 30 days.
International Data Transfers
Yarune is headquartered in the United States. If you are located outside the United States, your information may be transferred to and processed in the U.S. and other countries.
For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we rely on Standard Contractual Clauses (SCCs) and other approved mechanisms to lawfully transfer personal data internationally, in compliance with GDPR requirements.
By using our Service, you consent to the transfer of your information to the United States and other countries that may have different data protection laws than your country of residence.
Children's Privacy
The Yarune Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information promptly. If you believe we have inadvertently collected data from a minor, please contact us at contact@pthahnil.com immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Post the updated policy on this page with a new 'Last Updated' date
- Send an email notification to the address associated with your account
- Display a prominent notice in the Yarune dashboard for 30 days
Your continued use of the Service after the effective date of the updated policy constitutes acceptance of the revised terms.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:
For EU/EEA residents: you also have the right to lodge a complaint with your local data protection supervisory authority. We will respond to all privacy requests within 30 days.
Have questions about this policy?
Our team is happy to clarify anything. We typically respond within 4 hours.